Managed Services

bigstock--D-Small-People--Checklist-12775844Economical computer network maintenance and IT management and managed services for businesses in Canberra, Queanbeyan, Goulburn, Yass and Surrounding Areas

Do You Think of Your Technology as Nothing But a Money Pit?   In most cases if you have not got a managed services contract with a reputable outsourcing company then it probably is.

“All I want is technology and IT Support that doesn’t cost me an arm and a leg.” Sound like something you may have said?

IT Support and IT Management from R & I ICT Consulting Services is the solution you’ve been looking for, with flat-rate services that mean predictable budgeting for your business in Canberra, Queanbeyan, Goulburn, Yass and Surrounding Areas.

Managed Services for your IT from R & I ICT Consulting Services can help you achieve your goals because we will:

  • Take your specific business and budgetary needs into account – ensuring you never end up paying for IT you don’t really need.
  • Keep an eye on your technology with computer support at all times – so you don’t incur the high cost of network downtime and lost data due to security failures.
  • Stand our ground on every IT Consulting recommendation we make – by offering you our 100% customer satisfaction guarantee.

 

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3D Small People - Mobile PhoneOur flat-rate IT support plans provide a solution that means both predictable costs and first-class service.

R & I ICT Consulting Services provides the technology you need to simplify your budget and get ahead of the competition. Serving businesses in Canberra, Queanbeyan, Goulburn, Yass and Surrounding Areas, our flat rates include computer network maintenance and IT Management services when you need it, to guarantee your IT is always working for the same predictable cost.

No matter whether your company is in need of network management, computer network installation, IT management services, computer network maintenance services, network consulting and integration services, network and server support, computer server management service, wireless networking, on-site & remote support, or IT support consulting – we have a solution.

Our dedication to the highest level of customer service and support ensures you’ll never have to stress about technology again. With our vigilant computer network maintenance solutions, your business has never been in better hands.

 Managed services or outsourcing your Information Technology is not just about fixing computers.

“Not just another Group of Consultants”

 

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ItemDescriptionMethodDeliverablePrice
Bronze Managed Services PlanLow level support and entry level support for small and medium business and not for profit organisations.Remote and off site support using VPN and MRR software. Admin access through individual user access.Monitoring of all computers, servers and printers
Off site and remote support
0800 - 1700 working day Help Desk
Operating System, applications and AV updates applied as required
Daily check of backup using Internet based backup system
Service Level Agreement
Monthly reports
Starting at $295.00 per month
Silver Managed Services PlanMid level support for small and medium business and not for profit organisations.Remote and off site support using VPN and MRR software. Admin access through individual user access.Monitoring of all computers, servers and printers
Monitoring and management of mobile devices
Off site and remote support
0700 - 1800 working day Help Desk
Operating System, applications and AV updates applied as required
Daily check of backup using Internet based backup system
Service Level Agreement
On site support for all users in ACT area.
Monthly Reports
Starting at $395.00 per month
Gold Managed Services PlanHigh level support for small and medium business and not for profit organisations.Remote and off site support using VPN and MRR software. Admin access through individual user access.Monitoring of all computers, servers and printers
Monitoring and management of mobile devices
Off site and remote support
24/7 Help Desk
Operating System, applications and AV updates applied as required
On site support for all users in ACT area.
Daily check of backup using Internet based backup system
Service Level Agreement
Disaster recovery, Business Continuity and Business resilience plans created, discussed, Implemented and tested
Weekly or fortnightly visit by onsite technical support in ACT Area.
External SPAM filtering
Virtual CIO and CDO input into business development, system management and business direction.
Implement technology based policy management
Training and education process
Monthly Reports
Starting at $495.00 per month

 

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