IT Outsourcing and Consulting

Does your IT create more problems for your business than it solves?  Do you find ourself asking why your technology is always broken when you need it most? Figure it all out with our IT consulting services.  We work as an extension of your business, making your technology worry-free.

 

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We offer:Engineer

  • Computer consultancy
  • IT outsourcing
  • IT consulting services
  • Outsourced IT
  • Technical support and IT outsourcing services
  • Small business server consulting
  • Not for profit organisation consultancy
  • Network consulting
  • Computer security consulting
  • Virtual CIO (Chief Information Officer) services

The advantages of our IT consulting services include:

  • A modernized business—our IT Investigation pinpoints areas of weakness in your current system so we can fix them.
  • Holistic IT consulting—including Technology Setup and access to our trusted vendors.
  • A strong defence system—our IT management specialists recommend strategies to survive a disaster.

When you don’t have to worry about the state of your technology, you can focus on the things your business does best.  And you’ll rest easy, knowing your IT is in competent hands.  Use your technology to get ahead of the competition with advice from our expert consultants.

 

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ItemDescriptionMethodDeliverablePrice
Bronze Managed Services PlanLow level support and entry level support for small and medium business and not for profit organisations.Remote and off site support using VPN and MRR software. Admin access through individual user access.Monitoring of all computers, servers and printers
Off site and remote support
0800 - 1700 working day Help Desk
Operating System, applications and AV updates applied as required
Daily check of backup using Internet based backup system
Service Level Agreement
Monthly reports
Starting at $295.00 per month
Silver Managed Services PlanMid level support for small and medium business and not for profit organisations.Remote and off site support using VPN and MRR software. Admin access through individual user access.Monitoring of all computers, servers and printers
Monitoring and management of mobile devices
Off site and remote support
0700 - 1800 working day Help Desk
Operating System, applications and AV updates applied as required
Daily check of backup using Internet based backup system
Service Level Agreement
On site support for all users in ACT area.
Monthly Reports
Starting at $395.00 per month
Gold Managed Services PlanHigh level support for small and medium business and not for profit organisations.Remote and off site support using VPN and MRR software. Admin access through individual user access.Monitoring of all computers, servers and printers
Monitoring and management of mobile devices
Off site and remote support
24/7 Help Desk
Operating System, applications and AV updates applied as required
On site support for all users in ACT area.
Daily check of backup using Internet based backup system
Service Level Agreement
Disaster recovery, Business Continuity and Business resilience plans created, discussed, Implemented and tested
Weekly or fortnightly visit by onsite technical support in ACT Area.
External SPAM filtering
Virtual CIO and CDO input into business development, system management and business direction.
Implement technology based policy management
Training and education process
Monthly Reports
Starting at $495.00 per month

 

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