Roger Smith, CEO at R & I ICT Consulting Services Pty Ltd and Amazon #1 author on Cybercrime discusses the need for small and medium business to have some level of business continuity plan
Hi. My name is Roger and today I would like to talk to you about business continuity for small business. What is business continuity? Well business continuity is making sure that if something does happen to your business then you have a good platform to be able to continue doing business.
And there’s a number of things that make business continuity, or BC as we call it, profitable for your business as well. Now, business continuity is based on things like what happens if we have another cyclone like the hurricane like Sandy? Or we have similar tropical storm like the one that wiped out the pacific area recently.
Now those are things that have a continuity component to make sure your business is capable if something happens. But what happens if the small thing happens? Your marketing manager wins a lottery and [Indiscernible 00:01:08] not playing anymore.
Okay so you just lost your marketing manager. How much of an impact is that going to have on your business? And that impact on your business is going to be pretty quickly.
So the first thing when it comes to business continuity is you need a plan. You need a plan that sets out the things that you consider are really important. Natural disaster – this is what we do. Marketing manager wins lottery – this is what we do. And by making sure that the business continuity from point of your business is secure and set up properly.
You know that if the marketing manager wins a lottery and moves out, the assistant marketing manager knows not only what he does, he knows how it’s done and why it’s done and who he’s talking to. That is part of your business continuity.
But a business continuity plan has to be written down. It has to be one page to 150 pages. It has to specify what you are going to do because if you don’t do that, a) you haven’t thought it through so you’re playing it badly on the wing at the time which is not a good place to be, and b) it needs to be written down so everybody knows what they have to do.
As I said, marketing manager walks out, assistant marketing manager knows the role. CIO walks out, IT manager takes over. That is part of the business continuity. But because you are doing that you are also increasing the resilience in your business.
The business resilience then becomes a very important component of how you are going to go forward. So business continuity for small business, very important. And it’s something that you’ll need to take to the next level by having a proper plan.
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