Testimonials

R & I ICT Consulting Services has been able to service all of our IT needs. Their service has always been professional and delivered with a smile! – Volunteers ACT

R & I ICT Consulting Services have worked with us to turn our IT around to be completely functional and have given us some relevant and practical advice. – Volunteers ACT

The best part is the team at R & I ICT Consulting Services are easy to talk to and genuinely understand your business! – Volunteers ACT

It’s so nice to have an IT company who you can talk to and really understands you! – Staff @ Volunteers ACT

They are always happy to help and fix anything! – Staff @ Volunteers ACT

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My experience so far with R & I Consulting has been nothing but amazing; they have consistently gone above and beyond our expectations. The technician that works with us from R & I Consulting is one of the best engineers that I’ve ever worked with. He is forward thinking and plans out what we’re going to need in the months and years to come instead of thinking only quick fix and short term. He’s taken care of everything and it really has made my life a heck of a lot easier.

To date we’ve realized a very positive ROI on R & I Consulting services based upon what we had seen in the past using internal resources; I would say that we are probably saving somewhere between $30,000 to $40,000 dollars a year thanks to R & I Consulting. The capabilities they bring to the table are everything we were looking for. Plus, the fact that they monitor our network 24/7/365 takes a lot or responsibility off of everyone at the company, me included.

They are dedicated, very professional and always available. There hasn’t been one time that I have called R & I Consulting where I didn’t get a prompt response. I’ve called them late in the evening and way early in the morning outside of normal business hours and they’re always available and willing to help in whatever I need. – Karen Faishley, CEO, Sids and Kids ACT

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Advance Personnel (Canberra) Inc has had the pleasure of doing business with R & I Consulting for over 5 years. R & I Consulting have been key players in expansion of our business ensuring our IT needs are well catered for. Upgrades to our server and entire system, have been seamless with minimal disruption to our staff and clients. Combined with this, R & I Consulting is attentive to our budgetary restrictions when quoting on equipment and parts.

R & I Consulting knowledge has enabled us to have up to date technology at our finger tips. Weekly maintenance support is provided to ensure our system remains effective and minor problems dealt with.

We highly recommend R & I Consulting to other businesses who require their IT needs met in a knowledgeable, professional and efficient manner. – Kerrie Langford, CEO, Advance Personnel

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R & I Consulting are easy to work with, explain concepts well, and have demonstrated excellent troubleshooting skills. They have been able to provide us with extremely valuable advice on purchasing and implementation, as our infrastructure and system requirements have grown over the past 5½ years. – Gerard O’Neill, IT Systems Administrator, Law Council of Australia

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Roger Smith has been solely responsible for the maintenance and monitoring of our IT function for over 5 years. Through that time he has been an amazing support for our organisation. His professionalism is such that I have never witnessed before in the IT industry and his awareness of our limitations as a Disability Employment Assistance Provider is a credit to him. Roger has always looked at innovative ways to meet our needs and the bottom line – or dollar – has never been his motivation. He is a professional who is interested in the bigger picture, who never wipes his hands of a particularly hard task simply because it is not his area and who is always willing to offer his very limited time to assist us in any way. – Billy Jo Reid, Manager, Work Ways

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