About us

Budget-friendly IT Support in Canberra, Queanbeyan, Goulburn, Yass and Surrounding Areas

bigstock-Aerobatics-35891782When your technology doesn’t work, your business doesn’t either.

Are you tired of computer headaches but don’t know who you can trust to fix them?

Here’s why you can rely on us to take the computer support burden off your shoulders once and for all:

  • Proven track record: We have been building our loyal client base since 2009 in an industry where firms come and go. Our relationships with key vendors are long and deep, which translates into excellent support for our clients.
  • Business Experience: We will truly understand your business and internal reporting systems so we can customize solutions for your business and maximize technology ROI.
  • Technical Expertise: We only hire full-time, experienced technicians who know what they are doing and can get it right the first time
  • Responsiveness: A live person will answer your call, and emergency response time is one hour or less guaranteed. We have the latest remote support technology which lets us log in to your computers remotely to address many issues without the need to wait for a technician to come on-site.
  • Proactive Support to Prevent Problems: We can monitor your computer network 24/7 to identify and resolve many potential issues before they become critical problems.

How can you be sure R & I ICT Consulting Services is the right choice for you?

  • Testimonials: Check out what our clients and the press say about us.
  • Our Satisfaction Guarantee: When you hire us for any project, you will be completely satisfied or we will make it right. Period.
  • Try us at no cost or risk: If you are a new customer to us, we’d like to offer you a FREE Problem Prevention Network Audit. One of our senior technicians will come to your site and perform a 27-point performance and security assessment to pinpoint any vulnerability to viruses, hackers, data loss, or spyware, and show you how you can get better performance, speed, reliability, and LIFE out of your existing computer network.

Enterprise-Class Solutions on a Small Business Budget

bigstock--D-Small-People--Checklist-12775844Areas Covered

We offer comprehensive, affordable solutions for IT consulting, network services and computer support in Canberra, Queanbeyan, Goulburn, Yass and Surrounding Areas.

The world of small and medium business and not for profit organisations is pretty intense most of the time. There is never enough time in the day to complete all of the tasks that you need to do and that is why some roles within your business are outsourced to external parties. Managed HR, accounting and marketing can be done by external parties relieving your staff of the mundane but important tasks. This allows your staff to use their time and resources to generate more revenue and income for your business.

R & I ICT Consulting Services are a managed IT support company in Canberra and the ACT area that will give you even more time by removing the troublesome problems created by your information and communication technology (ICT). Not only will we remove the troublesome problems but we will also do it for a standard monthly cost and guarantee the level of support that you need.

Our monthly cost covers all onsite, off site, remote and bench work for all computers, printers, servers and network infrastructure that needs to be done between 8:30AM and 5:00PM every work day. Furthermore we base your support costs on your business requirements. We apply trouble free technology to your business requirements that allow you to increase productivity, generate more revenue and work within a stable and secure business environment.

Services also include 24 hour monitoring of your critical infrastructure.

“Not Just another group of ICT Consultants”

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