How can a Managed Service Provider help my organisation?

Have you ever wondered why it is so hard to find a managed services organisation that will help you sort out your ICT and security issues?   Especially a managed services provider that will not cost you a fortune.   You need a managed services organisation that will help you manage your business risk.  Inform you on how to manage your business risk.   To mitigate, reduce or ignore the risk to your organisation.

Taking all of those risk profiles and calculating the best way to go for your organisation?  Are you asking questions like:

  • Are we going to the Cloud, what are the risks involved? 

  • Are we going to use hosted email, and what are the risks involved?

  • Are we going to supply smart mobile devices or Bring your Own for the workers,

  • Do we have the right business protection in place,

  • Have we looked at ALL of the requirements for our website.

  • Have we listened to the sales advice about cheap and nasty solutions that will hurt you in the long run?  

The C Level executive, Board and owner level of your business should be asking these are questions.   Managing the risk to the organisation.

Questions like these should be asked of managed Services organisations that is interested in putting the correct systems in place, not for the money but because it is the best thing to do for YOUR organisation to reduce the risk of a cyber event..

We are a Canberra ACT based Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) who does just that.    We listen to where you want to take your organisation and put the best solutions in place so that you can get on with your core business.  We listen to you and we make our recommendations based on what you need now and moving into the future.   

We look after small and medium business and not for profit organisations and we guarantee that we will exceed your expectations when it comes to support and business capability.

Contact Us:

Phone: 02 6258 0056


R & I ICT Consulting Services Pty Ltd
PO Box 368
Kippax ACT 2615

Managed Services Provider

Managed services, Managed IT Services or outsourcing your Information Technology is not just about fixing computers.

In fact fixing computers is one of the smallest components of a managed services, Managed IT Services or an outsourcing agreement.

Managed services is all about making your organisations technology function better for a fixed cost.

Removing all of the Ups and Downs in cost that happen with technology in today's business world.

Managed Service will, in the long run, be a huge cost saving to your business.    It allows you to focus on YOUR core business and not have to worry about the underlying technology needed for you to attain your targets.

For more information. 

Managed Security Service Provider

The catch cry in today's business "how are you protecting your clients information?"

In most cases SME's are doing little or very little to protect their client information, their trade secrets or their access to financial resources.

Attitudes like "she'll be right", "It will not happen to me" and "we have nothing worth stealing" abound in the business world.

Business Security is all about planning, risk management and implementing the correct systems.   There can be no knee jerk reactions.

Our Managed Business Security Packages are designed for SME's to get the right expertise, to manage the right risk profiles without costing huge amounts of money.

For more information 

N.I.S.T. Implementation

In most organisations, especially SME's that have grown into larger organisations, there is a need to standardise the orgainsations protection.

Quick and intense growth has allowed issues to slip through the cracks creating vulnerabilities in systems, technology and processes.

To make a secure business system today you need a framework.   One that is easy to implement, easy to manage, inexpensive and also protects the organisation.

In most cases the organisation knows that they have to do something about preventing a cyber event, but do not know what to do, never mind where to start.

The implementation of a NIST framework is the best way to protect your organisation.

For more information

Backup and Disaster Recovery

We all agree backup is critical to our business. Preparation is the best defence against hardware failure, software failure or a malware attack.  

Now there is a better way to backup?

As a Business, you value your data enormously.

Just like any commercial organisation, you have documents, financial information, email and operational records to protect.

What makes you different from a larger business is the extra pressure on expenses and the need to convert every penny earned into productivity or profits.

You are similar though, to a large commercial enterprise in your need to maximise your income and operational efficiency. You cannot afford to be disrupted by system downtime nor loose income as a result of lost data.

R & I ICT Consulting Services Pty Ltd

Budget-friendly IT Support in Canberra, Queanbeyan, Goulburn, Yass and Surrounding Areas

When your technology doesn’t work, your business doesn’t either.

Are you tired of computer headaches but don’t know who you can trust to fix them?

Here’s why you can rely on us to take the computer support burden off your shoulders once and for all:

Proven track record: We have been building our loyal client base since 2009 in an industry where firms come and go. Our relationships with key vendors are long and deep, which translates into excellent support for our clients.

Business Experience: We will truly understand your business and internal reporting systems so we can customize solutions for your business and maximize technology ROI.

Technical Expertise: We only hire full-time, experienced technicians who know what they are doing and can get it right the first time

Responsiveness: A live person will answer your call, and emergency response time is one hour or less guaranteed. We have the latest remote support technology which lets us log in to your computers remotely to address many issues without the need to wait for a technician to come on-site.

Proactive Support to Prevent Problems: We can monitor your computer network 24/7 to identify and resolve many potential issues before they become critical problems.

#1 Amazon best seller – “Cybercrime – A clear and present danger”

“Everything is hackable”.

This is the position that most C level executives, Board members, managers and owners of small and medium business and not for profit organisations find themselves in.

The digital world is changing faster than most businesses can keep up with. SME’s are constantly looking for the next technological advantage that the digital world will give to their organisation over their competition, but this is a two sided sword.

This saying “everything is hackable” is true. Automated Systems used by 12 year olds to targeted malicious attacks specifically targeted at your business make business in todays world highly volatile.

There are two questions that management of any SME has to ask.
* Is the information under my care important enough to steal and if so how do I protect it?
* Is the information under my care easy to steal and how do I make it harder?

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